Your wellbeing is at the core of all we do – and at the heart of all our properties.


We are more than simply a landlord – your landlord – we also have a duty of care to all our tenants.

Guided by UK legislation, we believe that no one should live in fear of abuse or violence from their current or ex-partner or family members. We will always take steps to assist and support any person suffering from or threatened with domestic abuse or who feels unsafe in their own home.

All our staff have received safeguarding training on how we as an organisation can protect our tenants from any form of abuse.

We are always guided by the victim and it is the victim who decides the most appropriate course of action in each case – this way we ensure we can deliver a safe and confidential service that is respectful of all cultural needs throughout the process.

If at any point, you don’t feel safe in your own home, contact us and we will provide you with the sensitive and confidential support and guidance you need to ensure you can live comfortably and safely.

As a guide, we are here to protect our tenants from any form of abuse, including:

  • Psychological abuse
  • Physical abuse
  • Sexual abuse
  • Emotional abuse
  • Financial abuse
  • Self-neglect
  • Neglect
  • Social media abuse
  • FGM
  • Forced marriages
  • Modern day slavery
  • Human trafficking
  • Discrimination

All concerns raised by our staff or tenants will be treated confidentially and reviewed by all managers and the safeguarding lead.

The Housing Service Manager is Nehemiah’s Safeguarding Lead. In their absence, the Property Services Manager will be assisted by the Senior Housing Officer and Senior Supported Housing Officer.

For your total peace of mind, there is always someone available to help you if you are suffering from any form of abuse – and the help you receive will be from highly trained staff who have experience of helping individuals find the best possible solution to their current situation.

As a guide, when we help one of our tenants, the process often includes some or all of the following steps:

  • Our staff members meet those affected and become a supportive first point of contact
  • Additional security measures are considered where a referral is made by official organisations such as the police or social services
  • We take action to evict the perpetrator of domestic abuse if appropriate
  • We work with local agencies to secure support and resources for domestic abuse
  • We refer victims to the local authority’s homeless persons service in cases where emergency temporary accommodation is needed
  • We offer advice and assistance to find alternative accommodation when required

Please don’t suffer in silence – we are here to help you if you are suffering from any form of abuse.

Get in touch with us if you need help with a safeguarding issue or you know someone who is being abused. We handle every concern sensitively and confidentially, and provide guidance and support throughout to ensure the best possible outcome for those involved.

Contact Us

For more information and assistance contact Pamela Farquherson Nehemiah Safeguarding Lead or contact your Housing Officer – email contact@nehemiah.co.uk or telephone 0121 358 0966.

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